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TripAdvisor Awards 2023

Future Inn Cardiff Bay has been awarded the 2023 Travelers' Choice® Award for the fourth year running, cementing our place among travellers' favourite places to stay. Future Inns is in the top 10% of hotels worldwide.

 

Travel and tourism have faced significant challenges over the last three years. During the pandemic lockdown, those who stayed at the hotel were only allowed to do so for work, hospital appointments, schooling and self-isolation. As that lifted, travel was limited, and there were new rules for dining, social distancing and how many were allowed to stay.

Like all households, this year has had significant rises in utilities, food and transport. Visitor attractions, hotels, restaurants, and many city locations have experienced reduced footfall as many continue to work from home, and business travel has been replaced with online meetings. 

However, it's not all doom and gloom, as research suggests that 69% of UK adults plan to take an overnight domestic trip sometime in the next 12 months. With the staycation breaks remaining popular for couples and families. And when looking to book that break, businesses with top reviews – like Future Inn Cardiff – are where they want to stay.

TripAdvisor Travelers' Choice Awards 2023

The TripAdvisor Travellers' Choice Awards celebrates hotels that consistently deliver fantastic experiences. Winners are those who have gained consistent traveller reviews and ratings over the past year. 

Future Inn Cardiff has been recognised as a 2023 Travellers' Choice Award Winner. The coveted award celebrates businesses that have consistently received great traveller reviews on TripAdvisor over the last 12 months, placing these winners among the 10% of all listings on TripAdvisor globally. As challenging as the past year has been, Future Inns has consistently delighted our guests.

"Congratulations to the 2023 TripAdvisor Travelers' Choice winners," said John Boris, Chief Growth Officer at TripAdvisor. "The travel resurgence we've seen throughout the past year has even further heightened the competition. Earning a Travellers' Choice Award demonstrates that you have provided great experiences to those who matter most: your guests. With changing expectations, continued labour shortages, and rising costs, this is no easy feat. I am continually impressed with the hospitality industry's resilience and ability to adapt. Cheers to another successful year!" 

TripAdvisor Travellers Choice 2023

We want to take this opportunity to thank our incredible team, who consistently work hard to meet guest expectations. A massive thank you also goes to you, our guests, who have continued to stay and support us - and love the hotel and the services we provide.


Our Cardiff Hotel

 

Future Inn Cardiff is a modern and comfortable hotel in the heart of Cardiff Bay, one of the city's most vibrant areas. The hotel is conveniently located near main access roads and public transportation, making it easy to explore the city. This well-appointed hotel offers a range of amenities, ensuring a pleasant and convenient stay. Alongside its excellent location, the hotel boasts spacious and airy bedrooms - all of which sleep up to four guests - that feature free Wi-Fi, flat-screen TVs, a desk and workspace, a laptop safe, a complimentary robe and slippers. Plus, home away from home services like the guest laundry room, ice buckets and wine glasses. There's also electric car charging and free parking, which are rare in such a central location.

Book with confidence

We know flexibility is necessary now more than ever, so we've changed our rates to give our guests more choice. We've got you covered with super flexible hotel rates offering free cancellation and semi-flexible rates offering great value stays with plenty of options. Head over to our dedicated page, which explains our new rates.

Future CLub Rewards

For additional benefits, you can join the Future Inns hotel loyalty program. Alongside a member's discount rate, for every £1 you spend on accommodation, you earn 1 reward point. You also get a complimentary drink voucher to redeem in the bar when you dine. Plus, you get double points when you eat in the restaurant. Points collected can then be used to upgrade your bedroom to a suite or a free night's stay. It's also completely free to join!


Cardiff Restaurant

 

Thomas Restaurant is a vibrant dining venue in the heart of Cardiff Bay that offers a memorable culinary experience. Known for serving locally sourced produce, the menu showcases a delightful range of British and Welsh dishes, ensuring that diners can enjoy an authentic taste of the region. From hearty breakfasts to leisurely lunches and indulgent dinners, it is ideal for both hotel guests and locals alike.

Additionally, the restaurant features an inviting bar area, perfect for enjoying a drink. In the summer months, take advantage of the outdoor terrace. A large selection of drinks is also available, including popular local brands Brains beers, Penderyn whiskey and vodka, Benjamin Hall gins, and Cariad wines. Naturally, there's a good choice of soft drinks, including refreshing fruit juices, tea, coffee, and mocktails.


Meetings and Events in Cardiff

 

Future Inn Cardiff is superbly equipped to host your next meeting or conference. We offer eight meeting rooms, ranging in capacity up to 210 delegates. Our meeting rooms feature ground-floor access, free WiFi, data projection, flipcharts and pens, temperature control and blackout facilities. Various flexible delegate packages are available, from room hire, half-day, full-day and even hotel residential options. 

All function suites are ideal for a special occasion, from small dinners to lavish banquets. Our wedding celebration packages have a Welsh-themed menu and include everything you'll need for the big day. 


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